I took my bike in here to get it tuned properly, as I wasn't able to do it myself properly. I'm very glad that Simon was the one who approached me to offer his help, because through his patience and meticulousness, he was able to identify that my loose bottom brackets were also compounding to the issues that I was having with my gears.To be honest, this review would've been very different if I hadn't spoken to Simon, because when I took the bike back a few times because some problems were still present after the tuning, the 2 other guys who tried to help were quite dismissive of my concerns and I didn't feel like they cared, and one person seemed a little irritated at me.But Simon's excellent and impeccable service more than made up for that, and the fees were very reasonable, so I'm very happy to leave a positive review! I would definitely recommend this place to others who need help with their bike.
Bought a high-spec System Six from PMC. The team is very solid there. Very responsive to issues and any questions - and ready to deal with on-the-spot stuff rather than booking in two weeks down the track - highly recommended business.
Been in to the shop over recent years a few times and by and large received very good service. The sales staff know the product and are keen. Purchased some Kask helmets and the service from the owner has been excellent. Would return.
Very personalised service provided, treats everyone like a friend ans tries their best to give their clientz what they need. This is easily shown by the review section here as they've replied to so many reviews, good or bad! Nobody is perfect but at least they try their best which is more than what you get from most places! Very happy with them.
Recently asked the team at PM cycles a Cannondale specific tech query regarding an old stock Supersix Evo I recently purchased. The guys went above and beyond to respond despite the fact I did not buy the bike there.Really impressive service, will definitely return to PM cycles for my next purchase.
Outstanding service with friendly and honest staff. They are really working hard to build long term customer loyalty. Reasonable prices and they know what they are doing. First class.
Friendly. Efficient. Knowledgeable. Quick turn around and fill me with confidence whatever the issue. No hesitation, get yourself there. Got my first service and power metre installed way ahead of what I expected. Bike is gleaming and running smooth
Outstanding - range, price, service, knowledge, quality... everything. With current scarcity of bikes in Australia, I was looking for Pinarello Prince Disc. Luckily I found one with Port Melbourne Cycles. Liege was phenomenal to work with right from the beginning till the end. Extremely helpful and knowledgeable, he found the bike out, suggested best accessories, got the bike fitted and posted to me here in Sydney. With some issues possibly during transit, suggested that I go to a bike shop and get them rectified. PMC were kind enough to cover those costs as well. Haven't seen better service with so much customer focus in Australia so far. Liege is a legend. If you really need a bike, just call PMC and ask for Liege. You won't go wrong.
Just called up regarding a bike which PM were actually sold out of. Even though they were out of stock, I received excellent advice and will definitely be a customer one day.
Excellent service. Very knowledgeable, friendly, helpful. We bought our daughter's bike today and were very impressed with the range and especially the service.
Such friendly, informative, genuine people!! Thank you for doing a great service on my bike, and, in times like these, for offering honest feedback on urgent requirements Vs what can wait.
One star for service. I bought from them a carbon fibre frame at around AUD1300. I would have thought there'd be some kind of customer bonding through the purchase process. Nothing. No emotion. Just, "Swipe here. See ya." No follow ups. Too cold for my liking. In trying to support a bricks and mortar shop, it probably would have been better dealing with a bot on alibaba buying a fake. Love the bike though and the price was the best in Melbourne for what I was looking for, so can't complain too much I guess. Five stars for the product.
Superb service. Their team are friendly and knowledgeable, and you can always count on them to address any concerns and answer any questions regarding your new bike. Highly recommended!
Superb service. Their team are friendly and knowledgeable, and you can always count on them to address any concerns and answer any questions regarding your new bike for you. Highly recommended!
Big Thank You to the team @ PMC. It was such a great experience and the bike looks great. They took their time and answered any question I had and were really easy to deal with and provided honest advice, great follow up service as well would highly recommend PMC.
Thank you to the team at PMC for building my new F10. It looks amazing. I cant wait to ride it!. The service, communication and effort by all concerned was impeccable.Also thank you for sorting out my santacruz MTB on short notice prior to my tassie trip. I will be highly recommending this business.
Thank you to the team at PMC for building my new F10.It looks amazing.I cant wait to ride it!.The service, communication and effort by all concerned was impeccable.Also thank you for sorting out my santacruz MTB on short notice prior to my tassie trip.I will be highly recommending this business.
Fast and easy service. Helped me get the shoes I needed and then fitted the cleats, and went the extra mile of checking my Cippollini over before taking it out for the first ride this summer.
I've been to a lot of bike shops and this is the best. Their prices are reasonable already and they will also work with you on price, if their product has an issue they will fix it without the slightest drama, plus they are down to earth friendly guys you can have a chat with. I was recommended here by a cousin and I've recommended many other people to go here. First service free on a new bike, free bike fit and free unlimited ongoing bike fits for a year. Bloody good value, good service, good products (love my CAAD12), nice guys, five stars.
If we decided to make an Addict eRIDE it wasn’t to make things easier. No, we wanted to make things tougher. To make climbs higher, longer, steeper. To get you out of the house earlier, and back home later. Light, performant, and just as capable at its World Tour sibling, the Addict eRIDE is a revelation for the way we look at cycling.
Addict eRIDE Disc HMX Carbon Frame
Addict eRIDE HMX Fork
Shimano Ultegra Di2 Disc 22 Speed
Mahle Motor 40Nm Torque, 460Wh
Syncros Capital 1.0 40e Wheels
Schwalbe Pro One Tires
Syncros Carbon/Alloy parts
Please note: Images are for illustrative purposes only, actual specification may differ.
PMC is a specialist road store with the highest bike build standards and customer service record in the industry. Please contact any of our friendly staff if you are in need of any expert advice or answers to any queries you may have, or to take advantage of a test ride and experience the PMC advantage.
Our bike fitting service is done at time of purchase but is not limited to this only. We offer an on-going free bike fitting service within the first year to accommodate possible changes in your fitness, flexibility and performance. We can also assess current riding techniques such as pedalling efficiency, correct posture etc. and offer any advice on an individual basis in order to advance your cycling comfort and performance. This includes free head stem swap overs at any time within the first year. Our opinion is that the perfect bike fit is something that grows with your riding and can be fluid as you progress or adapt to your riding level. Every bike fit is individual to a riders certain requirements and correctly fitted, can turn a good bike riding experience into a great one. We also offer a free follow up service and highly recommend this is done within the first 6 months or the 500-1000km mark. This is the most important service a bike can get, with it getting the full treatment to ensure everything has bedded in well, ensuring your ride is maintained and performing at it's optimum level. Our service goes over and above the normal adjustments required with any issue arising being rectified free of charge unless due to normal wear and tear.
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